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Platinum | Gold | Silver | Exhibitors
| Company | Booth |
|---|---|
  TeamDynamix
TeamDynamix brings modern ITSM to life with AI and no-code automation. On a single platform, unify ITSM, ESM, ITAM, and Conversational AI to streamline service delivery across the enterprise. Automate everything from ticket routing to complex onboarding workflows, and deflect requests with intelligent self-service and AI virtual agents. Go beyond ticketing: gain full control and visibility with IT Asset Management, including live discovery, software license tracking, and cost optimization. With AI-driven automation powering both service and asset management, you can reduce overhead, accelerate resolution, and make smarter decisions. Recognized by Gartner Voice of the Customer and Info-Tech ITSM Quadrants, TeamDynamix pairs powerful technology with a full-service implementation team that guides you from process consulting through automation and integration. Proud partner of HDI. Address Website Products/Services Offered
| 205 |
| Company | Booth |
|---|---|
 BMC Helix
Address Website Products/Services Offered
| 310 |
 Freshworks
Freshworks delivers intuitive, scalable solutions that help businesses simplify customer and employee experiences. Our flagship products, Freshservice and Freshdesk, empower organizations to operate efficiently and deliver exceptional service. Freshservice is an AI-powered IT Service Management (ITSM) platform that streamlines IT operations, automates workflows, and enables teams to deliver faster, smarter support across the enterprise. Freshdesk is a modern customer support solution that helps businesses provide effortless, omnichannel service. With tools for ticketing, collaboration, and automation, support teams can resolve issues quickly while enhancing customer satisfaction. Together, Freshservice and Freshdesk enable organizations to improve productivity, boost user satisfaction, and deliver exceptional service experiences—both internally and externally. Address Website Social Networks Products/Services Offered
| 210 |
 ManageEngine
ManageEngine is a division of Zoho Corporation and a leading provider of IT management solutions for organizations across the world. With a powerful, flexible, and AI-powered digital enterprise management platform, we help businesses get their work done from anywhere and everywhere—better, safer, and faster. To learn more, visit www.manageengine.com. Address Website Social Networks Products/Services Offered
| 311 |
 Serval
Address Website | 317 |
| Company | Booth |
|---|---|
 InvGate
Address Website Products/Services Offered
| 102 |
 Nimble Evolution
Address Website | 217 |
 Splashtop
Discover how you can streamline IT operations with AI-enabled endpoint management, integrated remote access, and cost-effective automation—all from one unified platform. See how Splashtop helps IT leaders strengthen security, enhance visibility, and reduce time spent on routine tasks.� Address Website Social Networks Products/Services Offered
| 316 |
| Company | Booth |
|---|---|
 Advanced Software Products Group, Inc.
ASPG, Inc., a software leader for 40 years, specializes in security software solutions – including Enterprise Password Reset, Access Management, Account/Access Recovery, User Provisioning/Lifecycle Management, Data Encryption, Cryptography Diagnostics/Reporting, and RACF Administration/Reporting. Data centers worldwide rely on ASPG to increase productivity, protect data, and solve critical IT issues. ASPG is an IBM & Microsoft Certified Partner. Address Website Social Networks Products/Services Offered
| 118 |
 ALVAO
ALVAO delivers Microsoft-native IT Service Management (ITSM) and IT Asset Management (ITAM) solutions built for mid-market organizations that run on Microsoft 365. With ALVAO, IT teams gain full visibility into assets, automate onboarding and offboarding, and stay audit-ready for frameworks like SOC 2, NIST, and HIPAA—without the overhead of enterprise platforms. Trusted by global brands and growing mid-sized companies alike, ALVAO combines service desk and asset management in a single, easy-to-use platform that integrates seamlessly with Intune, Entra ID, Teams, and Power Automate. Headquartered in Europe with a growing international footprint, ALVAO helps US businesses modernize IT operations, reduce manual work, and maximize ROI from their Microsoft ecosystem. Address Website Social Networks Products/Services Offered
| 322 |
 EasyVista
EasyVista is the European Champion in AI-Powered IT Service Management, bringing together service management, monitoring, automation, and remote support in one seamless platform. We focus on delivering AI that delivers value, empowering enterprises to transform data governance into a competitive advantage, automate IT operations, and accelerate innovation at scale. Our customer-first approach and advanced AI capabilities make us the technology partner of choice for businesses navigating the future of IT. www.easyvista.com. Address Website Products/Services Offered
| 119 |
 HaloITSM
Address Website | 405 |
 HappySignals
Address Website | 116 |
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HDI HEAD QUARTERS
Address Website | 105 |
 HDI Local Chapters (HDC Inc.)
Address Website | 330 |
 Intelligent Dispensing Solutions
We are a manufacturer of inventory control units, with products being dispensed only after employee badge(s) access is granted. This is used in conjunction with our proprietary back end software. The software provides a means to limit quantities by item, department, employee and also provides reporting for your AP Team, restocking, and usage. We also have the ability to coordinate with your reorder program(s), so that you are never out of the items you use on a daily basis. Address Website Products/Services Offered
| 117 |
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Ivanti
Address Website | 213 |
 Moveworks
Moveworks is the AI assistant for search and automation across all your business applications. We give employees one place to go to find information and get support while reducing costs for your business. The Moveworks AI assistant is powered by an agentic Reasoning Engine that uses a combination of public and proprietary language models to understand employee queries, then build and execute multi-step plans that achieve them. It does this by linking into systems (like ITSM, HRIS, ERP, CRM, identity management, and more) with native and custom-built integrations that turn natural language into powerful automations for employees. The world’s most innovative brands like Databricks, Broadcom, Hearst, and Palo Alto Networks trust Moveworks to eliminate repetitive support issues, deliver instant knowledge, and empower employees to be more productive across applications. Learn more at Moveworks.com. Address Website Products/Services Offered
| 323 |
 Onsharp
Onsharp builds smarter portals that help growing businesses tackle real-world challenges so they can simplify service, empower their teams, and scale with ease — all backed by a team you’ll actually enjoy working with. Whether it’s for your clients, employees, dealers, or partners, the right portal will simplify complexity and empower every user with exactly what they need to succeed. At Onsharp, you work directly with our in-house, Midwest-based team—no outsourcing, no uncertainty. With 25+ years of experience in custom portal development, we bring the expertise and dependability to solve your toughest challenges. Let’s build a portal that takes your business further, faster. Address Website Social Networks Products/Services Offered
| 112 |
 PassionIT Group
Address Website | 428 |
 Quest Software
Address Website | 111 |
 Resolve
Resolve is redefining IT operations with an agentic automation and orchestration platform built for the Zero Ticket future. Our platform automates manual workflows to autonomously detect, diagnose, and resolve incidents before they impact the business. By transforming reactive workflows into proactive, self-healing systems, Resolve slashes ticket volume and alert noise by up to 90%, reduces MTTR from hours to minutes, and empowers IT teams to scale without increasing headcount. Learn more at resolve.io Address Website Social Networks Products/Services Offered
| 113 |
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Rezolve.ai
Rezolve.ai is a next-generation AITSM and HR Service Delivery platform powered by agentic AI and proprietary RAG algorithm. Rezolve.ai's Agentic SideKick 3.0 enables autonomous ticketing, knowledge management, and query resolution support for employees right within Microsoft Teams, Slack, and legacy systems. Rezolve.ai offers a powerful suite of features including 1000+ app integrations, visual analytics dashboard, Creator Studio, Rezolve SearchIQ (agentic AI-powered self-service knowledge support), and Rezolve VoiceIQ (AI-powered ticket creation over telephone and voice channels). Address Website Social Networks Products/Services Offered
| 216 |
 ScreenConnect
Address Website | 305 |
 SymphonyAI
SymphonyAI is a market-leading, AI-powered ITSM platform that integrates agentic AI and intelligent automation to meet enterprise demands for intelligent service management—without the complexity, hype, or cost of legacy solutions. Customers have achieved up to 204% ROI, $3.2M in net present value, 60% automation of service requests, and a payback period of under six months. Founded in 2017, SymphonyAI has grown to a team of 2,000 professionals and is now a leading AI SaaS provider, delivering packaged enterprise AI solutions across critical industry use cases. Its customers include many of the top 200 financial institutions, top 15 global grocers, and top 25 consumer packaged goods (CPG) companies. Address Website Social Networks Products/Services Offered
| 211 |
 SysAid
Address Website | 110 |
 TOPdesk
TOPdesk is a service management platform designed to streamline your organization’s IT and business processes. Built on ITIL best practices, our out-of-the-box software empowers teams to deliver outstanding services across IT, facilities, HR, and more, all from a single, easy-to-use platform. No coding knowledge is needed, so you can quickly automate workflows, provide self-service options to your customers, and access real-time reporting. Our in-house consultancy team supports you through implementation, with the goal of making your organization fully self-sustainable, while our support team is available to answer any questions you may have along the way. Address Website Social Networks Products/Services Offered
| 324 |
 Tray.ai
Tray.ai is the creator of Merlin Agent Builder — the way to build and deploy high-value AI agents without constraints. Unlike single-purpose SaaS apps, Merlin fits your business needs. Whether you start from scratch or use our pre-built accelerators, configure, deploy and manage horizontal AI agents — all in one place, without coding or complexity. Built on the Tray composable AI integration platform, it includes the connectivity, data integration, guardrails, governance controls, and scalability needed to deploy agents enterprise-wide. Learn more at Tray.ai Address Website Social Networks Products/Services Offered
| 411 |
 Unthread.IO
Unthread is an AI-automated ticketing platform built into Slack. We serve as a unified ticketing infrastructure for all operations teams to automatically track and resolve employee questions through Slack channels, DMs, and conversational portal using Agentic AI. For enterprises who already invested in an ITSM tool, you can leverage Unthread's AI capabilities while maintaining your other ITSM investments. Address Website Social Networks Products/Services Offered
| 329 |
 Xurrent
Service Management Designed for the Modern Enterprise Xurrent helps organizations simplify and optimize their IT processes, enabling teams to focus on what matters most — delivering exceptional customer value. Whether a growing business or large enterprise, our scalable solutions are tailored to meet your specific needs, helping you achieve operational excellence with ease. Address Website Social Networks Products/Services Offered
| 325 |
