Diamond | Platinum | Gold | Silver | Exhibitors
Diamond
| Company | Booth |
|---|---|
  Atlassian US, Inc.
Address Website | 305 |
 Halo ITSM
HaloITSM is a flexible, all-inclusive Enterprise Service Management solution, giving you the power to manage all aspects of operational processes with powerful ITIL aligned out-of-the-box functionality. Streamline and report on processes tailored to your exact requirements, whilst completely aligning operational activity to business needs in an all-inclusive, unlimited Service Desk solution. Address Website Social Networks Products/Services Offered
| 205 |
Platinum
| Company | Booth |
|---|---|
 Freshworks
Address Website | 311 |
Gold
| Company | Booth |
|---|---|
 HCLSoftware
Address Website | 310 |
 InvGate
Service Management and Asset Management solutions that give you the autonomy to make any changes you need as you grow, without the hassle of never-ending implementations or outrageous consulting fees. Address Website Social Networks Products/Services Offered
| 411 |
 ManageEngine
As the enterprise IT management division of Zoho Corp., ManageEngine empowers you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices. Address Website Social Networks Products/Services Offered
| 316 |
 PeopleCert
| 416 |
 SymphonyAI
SymphonyAI is a market-leading, AI-powered platform that integrates IT Service Management (ITSM), Enterprise Service Management (ESM), Asset Management, Enterprise Copilot, and Service Automation into a single, user-friendly suite. It provides enterprise-class solutions that drive measurable business outcomes by leveraging automation, predictive AI, and generative AI. Customers have been able to automate 60% of service requests, achieve 50% faster resolution, and realize 30% savings on hardware and software costs. Founded in 2017, SymphonyAI has grown to a team of 3,000 professionals and is a leading AI SaaS provider, delivering packaged enterprise AI solutions for a wide range of critical industry use cases. SymphonyAI’s clients include the top 200 financial institutions, the top 15 grocers, and the top 25 CPG companies. Address Website Social Networks Products/Services Offered
| 211 |
Silver
| Company | Booth |
|---|---|
 e-core
e-Core is a technology services and consulting partner that helps solve your company’s most pressing challenges now, while paving the way for innovation in the future. Whether your goal is to unlock productivity, align strategy with execution, modernize tech for business outcomes or deliver quality work, our experts can help. As your trusted partner throughout the process, e-Core’s teams work closely with yours to deliver high-performance solutions that drive immediate impact and long-term success. - Atlassian Platinum Partner for 18+ years - ITSM Specialized Address Website Social Networks Products/Services Offered
| 509 |
 Nimble Evolution
We are a leading provider of training and innovative solutions for tools like Jira, Jira Service Management, Confluence, and Bitbucket, ensuring your company makes the most of what Atlassian has to offer. Our specializations in Cloud and ITSM allow us to create tailor-made solutions for the emerging needs of companies in the digital age. Our approach focuses on client results, driving revenue, strengthening teams, and fostering growth for businesses of all sizes. We are leaders in migrating legacy systems to Atlassian platforms, ensuring smooth transitions of historical data and optimized workflows. We have revolutionized teams of major retail leaders, insurers, and banks, helping them unlock the full potential of Cloud versions of Jira and other Atlassian tools. As your partner in Atlassian excellence since 2009, Nimble Evolution is committed to transforming your business environment into a more agile, efficient, and innovative space. Start your journey towards operational excellence and digital transformation with Nimble Evolution! Address Website Social Networks Products/Services Offered
| 319 |
 SolarWInds
SolarWinds (NYSE:SWI) is a leading provider of simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today’s modern, distributed, and hybrid network environments. We continuously engage IT service and operations professionals, DevOps and SecOps professionals, and Database Administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK® community, allow us to address customers’ needs now, and in the future. Our focus on the user and our commitment to excellence in end-to-end hybrid IT management have established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. Learn more today at www.solarwinds.com. The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks of) their respective companies. © 2024 SolarWinds Worldwide, LLC. All rights reserved. Address Website Social Networks Products/Services Offered
| 217 |
 Splashtop
Splashtop Inc.'s all-in-one remote access and support solution allows IT to consolidate multiple tools by getting a single platform to provide remote access to end users, manage and monitor endpoints, and provide helpdesk / service desk support. IT can leverage service desk capabilities to enhance technician management and efficiency to provide an improved support experience. They can also integrate remote support with traditional ITSM platforms to streamline workflows and reduce end-user downtime. Address Website Social Networks Products/Services Offered
| 317 |
 Teclib SAS
Teclib’ is a french open source company that has been in the market for 15 years. Teclib’ offers a vast range of fully integrated open source technology packages, to better respond to business needs. Our open and collaborative ecosystem connects partners, customers and contributors (IT experts), to build secure, flexible and innovative solutions all together. Through our Partnership Programs, we have been able to extend our knowledge and expertise to a great variety of international industries and organizations, such as Government, IT and Telecommunication, and Private companies. Since technology is moving fast and changing our work methods constantly, Teclib’ decided to offer a broad spectrum of open source solutions able to respond actively to business demands. GLPI: GLPI is an open source Service Management software that enables you to build your own database: multi-user support, multi-location use, multilingual management, etc. Its core functionalities provide Knowledge base, Inventory (manual or automatic), Software deployment, Problem, Incident, Request, Change, Release & Asset Management. ITIL compliant. GLPI Network Cloud (as a service): The complete professional GLPI Network Cloud suite based on open source technologies platform offers a comprehensive range of services designed to meet various needs and requirements with no technical knowledge required and the support channel is available from your customer dashboard. Our motto: working together to innovate faster! Address Website Social Networks Products/Services Offered
| 224 |
Exhibitors
| Company | Booth |
|---|---|
 Adaptavist
At Adaptavist, we help organisations transform how they work, helping you become more nimble, resilient, and responsive to change. Founded in 2005, Adaptavist is a global technology and innovative solutions provider that helps organisations improve agility and overcome the challenges of digital transformation. We are part of The Adaptavist Group, whose global team exceeds 1,000 people, and proudly counts more than half of the Fortune 500 among its 22,000+ customers. Address Website Social Networks | 214 |
 Auslyn Group
For over 18 years Auslyn Group has been assisting organizations around the world with their ITSM Initiatives around consulting, maturity assessments, training and certifications in ITIL, Lean, DevOps or specialty offerings of Root Cause Analysis (RCA), Process Mapping and Design, ITSM Simulation for experiential learning and more. Drop by our booth #218 and we can discuss further. Address Website Social Networks Products/Services Offered
| 218 |
 ControlUp
ControlUp's Digital Employee Experience management platform gives IT increased visibility and control over employees' digital experience, no matter where they work—in the office, from home or on the road—or the type of workspace they use: virtual, physical or cloud. ControlUp analytics harnesses anonymous operational metadata from thousands of organizations to help IT and help desk teams make informative, data-driven decisions. Learn more at www.controlup.com. Address Website Social Networks Products/Services Offered
| 119 |
 EasyVista
EasyVista is a global software provider of intelligent solutions for enterprise service management, remote support, and self-healing technologies. Leveraging the power of ITSM, Self-Help, AI, unattended endpoint management, and IT process automation, EasyVista makes it easy for companies to embrace a customer-focused, proactive, and predictive approach to their service and support delivery. Address Website Products/Services Offered
| 318 |
 HappySignals
HappySignals IT Experience Management Platform helps enterprises improve employee experiences. HappySignals enables IT leaders to get a real-time understanding of the experiences they deliver to end-users across all IT services. IT leaders use experience data to make informed decisions to improve employee happiness and productivity. For IT professionals, HappySignals is the one platform to put the IT Experience Management Framework (ITXM™) into practice. Address Website Social Networks Products/Services Offered
| 222 |
 HDI Local Chapters (HDC Inc.)
Address Website | 123 |
 KACE by Quest
KACE® by Quest supports your unified endpoint management (UEM) strategy by helping you discover, track, and secure every device in your environment, automate administrative tasks, keep compliance requirements up-to-date, and stay ahead of a range of cyber threats. KACE Cloud Companion Edition works alongside existing enrollment-based solutions like Microsoft Intune or VMWare Workspace One. Whether you're grappling with remote device management or seeking to enhance your current endpoint management system, KACE Cloud Companion is here to bridge the gaps. Ensure comprehensive management for devices that cannot be enrolled via MDM, such as Windows servers, while seamlessly integrating with existing IT infrastructure. Address Website Social Networks Products/Services Offered
| 121 |
 LINQ
At LINQ, we know that managing mobile devices and telecom services can be complex, costly, and time-consuming. That’s why we’ve reimagined Managed Mobility Services (MMS) to prioritize what truly matters to businesses—simplicity, cost efficiency, and exceptional service. From mobile device and lifecycle management to consolidated billing and personalized, U.S.-based customer support, we handle it all — so you can focus on what’s most important: your business. At Service Management World, discover how LINQ's proactive approach provides predictable, transparent costs, improved efficiency, and stress-free mobile operations. Tired of waiting on hold with carriers? Stop by the LINQ booth and let us show you how we can make your life easier. Address Website Social Networks Products/Services Offered
| 223 |
 Moveworks
Moveworks is the universal AI Copilot for search and automation across all your business applications. We give employees one place to go to find information and get support while reducing costs for your business. The Moveworks Copilot is powered by an agentic Reasoning Engine that uses a combination of public and proprietary language models to understand employee queries, then build and execute multi-step plans that achieve them. It does this by linking into systems (like ITSM, HRIS, ERP, identity management, and more) with native and custom-built integrations that turn natural language into powerful automations for employees. The world’s most innovative brands like Databricks, Broadcom, Hearst, and Palo Alto Networks trust Moveworks to eliminate repetitive support issues, deliver instant knowledge, and empower employees to work faster across applications. Learn more at Moveworks.com. Address Website Social Networks Products/Services Offered
| 116 |
 Mumo Systems
Mumo Systems is an Atlassian Platinum Enterprise Partner with an expert IT team. We strive to deliver order out of chaos by providing comprehensive consulting and managed services, we optimize processes to help teams manage their work better, collaborate more effectively, increase visibility, and maximize their results and ROI. We help organizations streamline Agile, ITSM, and DevOps processes by making a process improvement plan that covers all the bases, from software training to user support through their wide range of consultancy services. We also offer Atlassian Marketplace apps such as Abacus, Checkout, and Okta Profiles. Address Website Social Networks Products/Services Offered
| 513 |
 Paradigm Technology Consulting
Paradigm Technology Consulting (PTC) offers various ERP / Accounting software solutions and IT services. In the IT services, we build partnerships that allow clients to leverage their internal resources on core competencies to grow their business. Paradigm’s IT services group includes L1/L2 support desk solutions and depot repair, imaging, and warehousing services. Our ability to serve clients using our expertise and technology is needed, gives our clients peace of mind letting us take responsibility to hire and manage an operation that does not feed the client's bottom line. “Relax, we got this.“ Address Website Social Networks Products/Services Offered
| 118 |
 ScreenConnect
ScreenConnect Remote Support and Access Software lets you Fix IT Faster. Our secure and reliable solutions turn potential chaos into productivity. Get instant access to any device, fix issues in a flash, and keep your team stress-free, no matter where they are. Address Website Social Networks Products/Services Offered
| 510 |
 TOPdesk
Address Website | 512 |
 Vasion Print, formerly PrinterLogic
The Vasion Automate platform empowers organizations to digitally transform their document management strategies. Vasion Print, formerly PrinterLogic, helps IT professionals eliminate all print servers with our cloud-managed direct IP print solution and empower their end users with mobile print, off-network print, scan-to, secure-release printing and many more advanced features. Going further than just alleviating print-related headaches, the Vasion platform enables organizations to minimize print and paper demands by intelligently digitizing physical documents, building custom eForms, automating workflows, and leveraging eSignature; all with the security of end-to-end encryption and robust control of enterprise content management. Address Website Social Networks Products/Services Offered
| 323 |
 Xurrent
Xurrent transforms service management for modern enterprises by connecting teams, automating service delivery, and empowering organizations to achieve exceptional results. Trusted by hundreds of organizations, Xurrent is a three-time recipient of Gartner® Peer Insights™ Customers’ Choice for ‘Voice of the Customer’: IT Service Management (ITSM) Platforms — learn more at www.xurrent.com. Address Website Social Networks Products/Services Offered
| 124 |